Support
 

USPS postage rate changes

Effective January 24th, 2021 there will be a USPS postage rate change.

 

Instructions on how to update your rates on your FP equipment can be found here:

http://fp-usa.com/ratechange/

 

Statement on COVID

Please read our statement on COVID and how we may assist during these times.

 

Viewing and downloading brochures

All of our online brochures require a PDF file viewing program. If you unable to view them you can download a free viewer from Adobe. If you would prefer to have them emailed in another format, or to receive them by fax or mail please contact us.

 

User manuals and operation guides

If you are a current customer in need of a new machine manual please let us know and we will gladly send or email you a free copy. Please also remember we are here to personally assist you, and if you have a need for new user training or additional support we can stop at your office free of charge to answer any questions you may have.

 

Service or maintenance on your equipment

In the event that your equipment is in need of service please contact us at (414) 462-1140 or by email at service@competitivemailing.com  One of our factory trained representatives will assist you and if needed schedule a service call to have your machine running properly and to your satisfaction.

 

Assistance with resetting your meter

If you require assistance with resetting your meter, need an account balance, or would like to sign up for our Direct Debit which allows you to reset your meter without mailing in checks for postage please let us know. Direct Debit is highly recommended for it's convenience and safety, and best of all there are no additional fees for that service. We would be glad to answer any questions you may have.

 

Additional information

If you are in need of further information that is not listed, or if you have additional questions regarding our company, postal regulations, or mailing technology please let us know and we will provide the answers to you.

 

Please contact us at info@competitivemailing.com or at 414-462-1140

 

 FP postage meters, mailing equipment, and supplies in the Milwaukee, Waukesha, and Southeastern Wisconsin areas. Questions? Please call 414-462-1140

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